Web hosting without the faff
Everything you'd expect from a hosting company, minus the call centre.
Fast, reliable hosting
Every plan runs on NVMe storage with sensible defaults, so your site stays quick without you having to think about it.
- ✓ All-NVMe storage on every plan
- ✓ Free Let's Encrypt SSL, auto-renewed
- ✓ Daily backups with 30-day retention
- ✓ Server locations in the UK, US and Germany
Support from an actual person
No call centre, no script. Every ticket is read and answered by someone who knows your account.
- ✓ Reply within 24 hours on weekdays, 48 on weekends
- ✓ Ticket-based support — nothing gets lost in a phone queue
- ✓ Plain-English answers, no jargon
Free migration, handled for you
Moving from another host shouldn't mean downtime. Migration is included on every plan.
- ✓ From 1 site on Starter up to unlimited on Pro and Developer
- ✓ We handle the move — you just point us at your current host
- ✓ No surprise downtime
Honest, simple pricing
Try any plan for £1 in your first month. After that, you pay what's advertised — no surprise renewal hikes.
- ✓ £1 first month on every plan
- ✓ Cancel any time, no long-term contract
- ✓ Upgrade whenever your site or client list grows
Pick the plan that fits
Four straightforward tiers. Try any of them for £1 in your first month.
Live in four simple steps
No sales calls, no waiting on hold.
Choose a plan
Compare Starter through Developer and pick what fits your site.
Sign up securely
Create your account and check out online in a couple of minutes.
We set it up
Your hosting account is provisioned and ready, usually within minutes.
Point your domain
Update your nameservers or DNS, and you're live.
"Rackly is a small, one-person hosting company — that's deliberate. I'd rather look after a smaller number of customers properly than disappear into a call centre queue at a bigger host. If you email me, you get me."
What's included in the £1 first month?
The exact same plan you'd get at full price — full storage, email, SSL and backups. It's just a low-risk way to try us out; the plan renews at its normal monthly rate after that.
How fast do you respond to support tickets?
Within 24 hours on weekdays and 48 hours on weekends — usually much sooner. Every ticket is read and answered by a person.
Can you move my existing site over?
Yes — free migration is included on every plan (from 1 site on Starter up to unlimited on Pro and Developer).
Which server location should I pick?
Whichever is closest to most of your visitors. We offer UK, US and Germany — UK is the default choice for a mainly-UK audience.
Can I upgrade later?
Any time. Move from Starter up to Developer as your site or client list grows, without a migration headache.